Refund Policy

Return Eligibility:

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return unused portion within 20 days of receipt for a full refund.

How to Initiate a Return:

To initiate a return, please contact our customer service team at info@oenutraceuticals.com Include your order number and the reason for the return.

Refund Process:

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5- business days.

Non-Refundable Items:

Please note that opened products with over 50% consumed are non-refundable

Exchanges:

We currently do not offer exchanges. If you would like a different product, please return the original item and place a new order.